Installation Guide

Hereby we thank you for choosing our products. Please be advised to read the lines below for installation and start-up of your product.

 1- For installation and start-up of your product please call Nikan Golden Service center 48 hours in advance. (Phone number:  +9821-88500000)

2- It is mandatory to announce the subscription number to Nikan Golden Service. Any product not having the warranty label of the company will not have the warranty.

3- When receiving the product, please ask the salesperson to open the package and check the body and appearance of the product to make sure it is intact. In case your product has a damaged body or has problems in the appearance, Nikan Golden Service will not be liable to any responsibility.

4- Please make the installation place ready before calling the after-sales service. Should the technicians come to your house and the place is not ready, the trip fees will be charged.

5- In case any additional tools and connections are needed, the charges must be paid by the costumer.

6- After the installation and start-up, ask for the warranty card from the technician. (Please be advised that all relevant info be filled out in the warranty card).

7- The phone number +98-2188765300 is for the suggestions and complaints which is directly monitored by the HQ and the possible complaints will be reviewed by this department and will be answered by its relevant agents.

 

 Some points regarding the standard of some of the products:

 

 Electric gas

Please refer to the user manual for the ventilation place.

Maximum distance between the socket and the product must be 100 cm and it must not be behind the oven and as well must be easy to access.

 

 Electric and gas ovens

Please refer to the user manual for the ventilation place.

Maximum length of the gas hose to the installation place must be 140 cm.

Maximum distance between the socket and the product must be 100 cm.

The socket, the hose and the gas tap must not be behind the oven and should be within reach.

 There should be 2 separate gas taps in the place for installing 2 gas products.

 

Dishwasher and washing machines

For installing the product there will only be needed a cold water tap using a ¾ gas threaded device which is maximum 3 meters away from the product.

Maximum distance of the drainage duct to the product must be 150 cm and the distance from the floor must be minimum 60 cm and maximum 90 cm.

Attention: Water tap and the drainage duct must not be behind the machine and there must be no barrier for electrical and water connection.

 

Hoods

There must be enough space for the duct (minimum 15 cm), also the socket must be in reach after the installation and should be near the product.

 

Hobs

Maximum distance to the installation place must be 140 cm.

There should be no cabinet above the cooker hob.

 

Nikan, Relief of a choice

Only with Nikan Golden Service Warranty

Nikan Golden Services is the only official and legal representative of Indesit, Xperial, Ariston and Scholtès products in Iran.